Skip to content

Cost and Profitability

Site index

Everything we have published, grouped by subject. If you are here for the first time, start with the five below.

412 pages / 32 sections

Start here

  1. The method Time-driven activity-based costing What time-driven activity-based costing is, and why it replaced classic ABC.
  2. The question Cost to serve What each customer really costs to serve, which gross margin never shows.
  3. The picture The whale curve The one chart that shows which customers pay for the ones that do not.
  4. The gap Capacity costing Unused capacity, and why burying it in rates makes every other number wrong.
  5. Try it Profit Check Score your own costing across seven dimensions. Free, and it takes minutes.
412 pages
Methods and concepts 110 pages

Method profiles52

Industries 99 pages
Software and data 41 pages
AI 25 pages
How we work 36 pages
Insights 93 pages

Blog66

Profitability Lab2

Company 7 pages
More topics 1 pages

Proof

A distributor in New Zealand. €1.335M of cost-to-serve made visible, then halved, and 830 loss-making customers brought down to 295.

Read the case study →

Who you would be talking to

Miguel Guimarães, Founding Partner

Cost and profitability practitioner for 25+ years. Presented the Damco cost-to-serve case at Managing for Profit (Amsterdam RAI, December 2009), on the same programme as Robert S. Kaplan.

Call +351 910 313 731

Workshops

Bring the method into the room.

One working profitability model, built from real data, that you take home at the end.

Reserve a seat
Miguel Guimarães

Reviewed by

Miguel Guimarães

Founding Partner, Cost and Profitability Consulting

More than 150 Time-Driven ABC engagements across 11 sectors since 2010, working within the Kaplan and Anderson framework.

About the author →

Published

M
Ask us anything
usually replies in minutes
Hi. I can answer the quick questions about cost, method and timing right here. For anything specific to your business, I'll connect you with a CostCtrl specialist on WhatsApp.
Free. No bot loops. Straight to a specialist.