Professional Services

Profitability for Professional Services

Professional Services Profitability for Professional Services Billable hours hide the truth. How professional-services firms find true profit per matter, client and team with TDABC. Profitability analysis for professional services and law firms In a firm that sells expertise, the gap between billed and earned is everything – and the timesheet, oddly, hides it. Standard rates […]

Professional Services

Profitability for Professional Services

Billable hours hide the truth. How professional-services firms find true profit per matter, client and team with TDABC.

Profitability analysis for professional services and law firms

In a firm that sells expertise, the gap between billed and earned is everything – and the timesheet, oddly, hides it. Standard rates assume a clean conversion from hours to revenue, but the real economics live in the time that never reaches an invoice: scoping, admin, coordination, rework, write-downs and the senior time quietly spent rescuing a matter. A matter at full rate can still lose money.

Standard value at full rate is reduced by non-billable time, rework and write-downs to leave a much smaller true profit.Value at standard rate100− non-billable time− rework− write-downsTrue profit24
FIG 85.1 · The realisation gap – where billable hours quietly become unbillable. Illustrative.

TDABC closes the gap by writing a time equation per matter type and costing each engagement by the minutes it really consumes, billable or not. The payoff is specific: true profit by client and practice area, a clear view of which matter types are structurally unprofitable, and pricing or staffing fixes – scoping discipline, leverage, fixed-fee design – grounded in real cost.

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Frequently asked questions

Profitability analysis for professional services / law firms?
In professional services and law firms, profitability is decided by where staff time actually goes, and billable hours hide it. A matter that looks profitable at standard rates can lose money once non-billable admin, rework, write-offs and partner time are costed by the minute. TDABC builds a time equation per matter type, revealing true profit by client, service line and team. It is a natural fit because, in these firms, time is the product. A free Profit Check shows where realisation leaks.
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